1. Introduction
AI Advisors LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use the AI Advisors web and mobile applications (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
2. Information We Collect
When you use the Service, we may collect the following types of personal information:
- Account Registration Information:
- Full name
- Email address (used for sending One-Time Passcodes (OTPs) and account-related communications)
- Phone number
- Financial Questionnaire Information:
- Answers to 26 questions regarding your financial situation, investment goals, and preferences. This data is used to generate personalized stock investment recommendations via AI algorithms but is not stored by AI Advisors LLC.
- Usage Data:
- Information about how you interact with the Service, including device information, IP address, browser type, operating system, and user behavior on the app or website.
- Third-Party Data:
- We may collect information from third-party services such as TradingView, Google Finance API, and Finnhub.io, which provide real-time stock charts, financial news, and other relevant data.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide the Service: To create and manage your account, offer personalized stock investment recommendations, and deliver updates on your portfolio, news, and trends.
- To Improve the Service: To analyze user behavior and improve the functionality, content, and features of the Service.
- To Communicate with You: To send account-related communications, including OTPs, updates, notifications, and marketing materials (with your consent, if applicable).
- To Ensure Security: To monitor and protect the security of the Service, detect fraud, and ensure compliance with our Terms and Conditions.
4. Data Retention
We retain your personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Account Information: Your account registration information (name, email, phone number) will be stored for as long as your account is active. You can delete your account at any time by contacting us. Once your account is deleted, your personal information will be removed from our records.
- Financial Questionnaire Data: Answers to the financial questionnaire are not stored. They are processed in real-time to generate personalized recommendations, and once processed, they are not retained.
- Usage Data: We may retain aggregated and anonymized usage data for analytical purposes.
5. Data Sharing and Disclosure
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may disclose your information in the following circumstances:
- Third-Party Service Providers: We may share your personal data with third-party service providers who assist us in providing the Service, such as for hosting, analytics, or communication tools. These third-party providers are contractually obligated to protect your data and only use it for the purposes of providing services to us.
- Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
- Business Transfers: If AI Advisors LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Service if any such transfer occurs.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and access control protocols. However, while we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Data Rights
As a user of the Service, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your account and personal information, subject to applicable legal retention requirements.
- Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
If you wish to exercise any of these rights, please contact us at the information provided below.
8. Third-Party Links
The Service may contain links to third-party websites or services that are not operated by AI Advisors LLC. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
9. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve the functionality of the Service and analyze user behavior. Cookies are small text files placed on your device to track your activity and store certain information. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use certain features of the Service.
10. International Users
The Service is intended for users in the United States, but it may be accessed from outside the United States. If you are accessing the Service from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, which may have different data protection laws than your country of residence. By using the Service, you consent to the transfer of your personal data to the United States.
11. Changes to This Privacy Policy
AI Advisors LLC reserves the right to update this Privacy Policy from time to time. When we update the policy, we will post the new version on our website and in the app. The new policy will become effective when published. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
AI Advisors LLC 25 W Randolph St APT 3107 Chicago, Illinois 60601-3527
Email: contact@aiadvisorapp.com
Phone: (773) 690-0874