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Frequently asked questions

Common questions

  • Products contain nanoMSC - selected fractions of bioactive factors derived from multipoint stem cells for skin repair and regeneration.
  • Formulated and manufactured to clinical dermatology standards. Fragrance free.
  • Not tested on animals.
  • All products are registered with US Food and Drug Administration (FDA) and issued unique CPIS numbers

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Frequently asked questions

Return Policy FAQ

Please contact us via email or online chat to process your return request. Our staff will provide you the return instruction within 24 hours. In general, you have 30 days from delivery to make a return.