1. Information We Collect
a. Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, address, and any other information you voluntarily provide when contacting us or scheduling a service.
b. Non-Personal Information: We may also collect non-personal information, including but not limited to your IP address, browser type, operating system, and website usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. Providing Services: We may use your personal information to provide appliance repair services, schedule appointments, and communicate with you regarding your service requests.
b. Improving Our Services: We analyze non-personal information to improve our website, services, and user experience. This data helps us understand user preferences and tailor our services accordingly.
c. Communication: We may use your contact information to send updates, service notifications, promotional offers, and other relevant information.
d. Customer Support: Your information helps us address inquiries, resolve issues, and provide effective customer support.
3. Information Sharing and Disclosure
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as technicians who perform repairs.
b. Legal Compliance: We may disclose your information when required by law, legal processes, or government requests.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we make every effort to safeguard your data, no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to collect non-personal information. You have the option to disable cookies in your browser settings, but please note that this may affect your browsing experience.
6. Your Choices
a. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email.
b. Access and Update: You can access, update, or correct your personal information by contacting us.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to remove the information.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or services. The revised policy will be posted on our website with the date of the last update.
9. Contact Us
If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:.
Info@ slapshotappliancerepair. ca
We are committed to addressing your concerns and resolving any issues promptly.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices.
