Privacy Policy

  • Route IQ ("we," "our," "us") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software platform and services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
  • B. Information We Collect
  • We may collect the following types of information:
  •   Personal Information: Includes your name, email address, phone number, and other contact details that you provide when you sign up for our services or contact us.
  • Usage Data: Information about how you interact with our platform, such as your IP address, browser type, and activity on our software.
  • Location Data: Real-time GPS data related to the location of school buses and riders.
  • Technical Data: Includes device information, operating system, and system logs.
  • c. How We Use Your Information
  • We use the information we collect to:
  • Provide and manage our software services, including real-time GPS tracking, turn-by-turn navigation, and automated route creation.
  • Enhance communication between parents, schools, and bus companies.
  • Improve our platform by analyzing usage trends and optimizing operations.
  • Communicate with you about updates, new features, and customer service inquiries.
  • Ensure compliance with legal obligations and protect against misuse of our services.
  • D. Sharing Your Information
  • We do not sell or rent your personal information to third parties. We may share your information with:
  • Service Providers: Third-party vendors who assist us in providing our services, such as cloud hosting, payment processing, and customer support.
  • Schools and Bus Companies: As part of our service, we share real-time location data and relevant communication with authorized personnel at schools and bus companies.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • E.Data Security
  •   We implement advanced security measures to protect your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your data. You are responsible for keeping your account credentials secure.